Smart911 / Emergency Alerts

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Smart911 is an important service designed to enhance your personal and family emergency preparedness. Missoula County provides Smart911 to all residents at no cost.  

Signing up for Smart911 allows you to: 

  1. opt in to receive emergency alerts on your cell phone via text, email and/or phone call.
  2. create a Safety Profile that contains your family's critical care information.  Your Safety Profile will pop up on the 9-1-1 dispatchers screen when you call make an emergency call and helps emergency responders help you when you need it most.
  3. opt in to share your information with local emergency management officials, so that we can plan ahead for people that may need extra help when a disaster strikes. 

Missoula County’s fire, law enforcement and EMS emergency responders join the Office of Emergency Management in urging you to sign up for Smart911 as a part of your family’s emergency plan. You fully control what is in your Safety Profile and your profile is portable; it follows you when you travel within any of the thousands of communities nationwide that are protected by Smart911.

Smart911 is free, secure, and is used by thousands of 9-1-1 centers across the country. To learn more and to enroll, please go to  

Most asked QUESTION: "What do I do if I forget my password, username or both?"  

ANSWER: Go to the Sign In page on the  Smart911 website and click: "Forgot User ID or Password" and follow the prompts.

Smart911 forgot password

For this and other Smart911 questions visit the Smart911 FAQ webpage.